WWe work with the highly excluded communities, including survivors or those who are at risk of mental health, gender-based violence, unsafe migration, forced labour conditions, sexual exploitation and trafficking. We recognize that the communities we work with, deal with trauma in their day-to-day lives and are largely deprived of adequate mental health care that they require in order to be back on their feet. To bridge this gap, we have developed an in-house counselling unit with an aim to foster resilience among our communities and ensure their access to mental health care at grass-roots level.
In our learnings across the years, we’ve developed a comprehensive model of mental health, that involves multiple stakeholders including community members, government and non-governmental agencies, educational and healthcare institutions, and other frontline workers, and looks at mental health beyond individual counselling. Our model incorporates systemic change, social support and community care, and provides services through a mix of barefoot and professional counsellors. We aim to address the barriers to mental health brought up by the shortage of mental health professionals, financial and geographical inaccessibility, and stigma.
Under this initiative, in the last one and a half year, over 1800 women and children have received direct counselling services and children as well as youth from 19 districts have gained enhanced mental healthcare services, from existing governmental and non-governmental institutions facilitated by our team. The initiative has led to the emergence of ‘Barefoot counsellors’ (mental health caregivers) trained at providing counselling support at community level. Jan Sahas is also training community volunteers as Mann Sathis to foster community resilience, enhance mental health literacy and make mental health care accessible at grassroots.
To make mental healthcare more accessible and holistic, counselling centres have been set up in multiple districts, to provide individual, family and group counselling sessions. Counselling services are thus provided by either a psychologist, mental health social worker or barefoot counsellor, with an appropriate referral system wherever required.
The training vertical focuses on creating modules on psychological first aid, mental health literacy and trauma-informed care and conducting training sessions to enhance the capacity of frontline workers in Jan Sahas Empowerment Society and other organisations, government stakeholders and healthcare staff. We recently started the first batch of an online 3-month course on Barefoot Counselling for frontline workers. The first cohort had 25 organisations as participants.
This initiative looks at enhancing awareness of mental health and self-care at institutional levels in schools, colleges, shelter homes, hostels, jails, etc, as well as at the community level in SHGs, survivor forums, etc through talks, dance and IEC material. We have created a module for training community volunteers, known as mann sathis, to ensure ownership, empowerment and sustainability for awareness work within communities.
Through its commitment to employee wellbeing, Jan Sahas Empowerment Society ensures all staff and their family members have access to counseling services. We have also conducted stress-management and self-care workshops in both structured and informal formats, and have created a survey to assess employee wellbeing.
The team also actively engages in creating content for awareness and training modules, conducting surveys for assessment, creating resources and mapping mental health services.